When solving an equation with the Zero Product Property, the first step is factoring the polynomial. Then, each factor is set equal to 0 and solved as its own equation. x3−5x2+7x−3=0⇓(x−3)(x−1)(x−1)=0⇓x−3=0x−1=0x−1=0 In this case, even though there are three factors, solving them will result in only two unique zeros: x=3 and x=1. This occurrence is described as the multiplicity of zeros; in the example equation above, the zero x=3 has multiplicity 1 because it only occurs once. On the other hand, x=1 has multiplicity 2 because there are two (x−1) factors.
Note: The multiplicity of a zero being greater than 1 implies that, algebraically, the zero occurs multiple times. The graph, however, does not intercept the x-axis at this point multiple times. In this example, the zero x=1 has a multiplicity of 2 but the graph intercepts the x-axis at x=1 only once.